Privacy policy

We know that you care how information about you is used and shared, and we care too.

This privacy policy explains how we collect, store, maintain, use and disclose personal information.  

We may change this privacy policy from time to time by posting updates on our website and we encourage you to check our website regularly to ensure that you are aware of our current policy.

PERSONAL INFORMATION WE COLLECT

We collect your personal information to provide and continually improve our services. By providing personal information to us, you consent to our storage, maintenance, use and disclose of your personal information in accordance with this privacy policy.

Here are the types of personal information we collect and the ways we collect it:

1. Information You Give Us: We may collect personal information, like your name or email address, directly from you or from third parties, including where you:

·       contact us through on our website;

·       communicate with us via email, telephone, SMS, social applications (such as LinkedIn, or Instagram) or otherwise; and

·       interact with our website, social applications, services, content and advertising.

You can choose not to provide certain information, but it may impact the quality of our services or ability to provide them to you.

2. Automatic Information: We automatically collect and store certain types of information about your use of our website or other online presence, including information about your interaction with its content. Like many websites, we use "cookies" and other unique identifiers, and we obtain certain types of information when your web browser or device accesses our website. If you do not wish information to be stored as a cookie, you can disable cookies in your web browser.

 

USE AND DISCLOSURE OF YOUR PERSONAL INFORMATION

We use your personal information to provide, develop, and improve the services that we offer to you, including:

  • to respond to your requests for consultations, quotes or services;

  • to provide services or information to you;

  • for record keeping and administrative purposes, like sending reminders, notices and other administrative information requested by you;

  • to provide information about you to our contractors, employees, consultants, agents or other third parties for the purpose of providing services to you;

  • to improve and optimise our service offering and customer experience;

  • to comply with our legal obligations, resolve disputes or in accordance with our agreements with third parties; and

  • to send you marketing messages and other information that may be of interest to you, which we do in accordance with the Spam Act 2003 (Cth).

We may disclose your personal information to cloud-providers, contractors and other third parties located outside Australia. If we do so, we will take reasonable steps to ensure that any overseas recipient deals with such personal information in a manner consistent with the Australian Privacy Principles.

SECURITY 

We take reasonable steps to ensure your personal information is secure and protected from misuse or unauthorised access. Our information technology systems are password protected, and we use a range of administrative and technical measure to protect these systems. However, we cannot guarantee the security of your personal information. It is important for you to protect against unauthorised access to your password and to your computers, devices and applications, especially when using a shared device.

REQUESTING ACCESS OR CORRECTING YOUR PERSONAL INFORMATION

Please contact us using the details below, including your name and contact information if:

·       you wish to request access to the personal information we hold about you, or

·       you think that any personal information we hold about you is inaccurate. We will take reasonable steps to ensure that it is corrected.

We may need to verify your identity before providing you with or updating your personal information. In some cases, we may be unable to provide you with access to all your personal information and where this occurs, we will explain why. We will deal with all requests for access to personal information within a reasonable timeframe.

CONCERNS

If you have any concern about how we handle your personal information, please contact us with a thorough description, using the contact details below, and we will try to resolve it.

CONTACT US

For further information about our privacy policy or practices please contact us at coachinghumans@outlook.com.

Coaching Humans Pty Ltd (ACN 669 973 648).